Volkswagen has confirmed it will recall a total of approximately 8.5 million vehicles in Europe (EU28 markets).
The German brand says it welcomes the 'swift decision' by the Federal Motor Transport Authority (KBA) to implement the timetable and plan of measures submitted last week by issuing a recall. This decision gives customers clarity with regard to the continued unrestricted use of the vehicles, with the vehicle owners set to be notified.
The 8.5 million european vehicles include some 2.4 million vehicles in Germany, according to KBA. Outside the EU28, each individual country will clarify in detail which emissions classes of the EA 189 engine are in fact affected.
In addition, every VW customer can visit the recently set up www.volkswagen.de/info website and enter the chassis number of their vehicle to find outstraight away whether they are affected. Similar customer websites are active in the other EU countries and for the Audi, SEAT and Skoda brands.
Work on the technical solutions detailed in the plan of measures is currently 'proceeding at full speed' according to the German car giant. Remedial action on the vehicles will begin in January 2016 - at no cost to the customer. The technical solutions can involve software as well as hardware measures. These are currently being developed for each affected series and each affected model year. All measures will first be presented to the responsible authorities. Volkswagen will subsequently inform the owners of these vehicles over the next weeks and months.
Customers now have clarity with regard to the continued unrestricted use of the vehicles. All of the vehicles affected remain technically safe and roadworthy. The current successor generation of EA 288 diesel engines (in use since 2012) is not affected.